Junglee Rummy — Payment not credit in to my account

Rakesh creation

from Pune, Maharashtra

Address:

lane no 4, TuljaBhawani Nagar , kharadi, beside Viswajeet Residency

I have already been waiting to receive my payment for more than 90 hours, but still now my winning amount doesn't credit into my account against the game id-
[protected] dated on 11/06/2020 rupees of 3520.

So kindly requesting you to credit that payment immediately sir. Make it priority basis

Note - i have called more than 7 times to the customer service about this complaint, they advice me only you have to wait for 24 hours. Our team will give you the conformation about payment.. Really very worst customer support

Thanks & regards
Rakesh kumar das
[protected].

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Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2020

Junglee Rummy Customer Care's response Dear Rakesh

Thank you for contacting Juglee Rummy.

We understand your concern related to the winnings not credited to your Junglee Rummy account. Upon checking we found that the amount of Rs 3520 was already credited on 16th June 2020. The same can be checked by visiting Transaction history.

Please let us know in case if you still face any issues.

In case if you any other issues, we request you to write to us at [protected]@jungleerummy.com

For any further queries, you can call us at[protected] between Monday and Saturday (10:00 a.m. to 7:00 p.m.)

Thanks & Regards
Team - Junglee Rummy