[Resolved]  Junglee Rummy — personal profile

Address:Annangi vi maddipadu Mandal prakasham dist, Prakasam, Andhra Pradesh, 523211

Hello sir my name is bhupathi ramarao. I am creating a junglee rummy account time in different names nd, different dates, different address sir. I am so sorry sir please accept changing sir. Many many interesting our jangled rummy play ing. I am so sad sir please accept my request sir. Yours bhupathi ramarao sir. Address is annangi vi maddipadu md
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May 26, 2019
Complaint marked as Resolved 
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2019
Junglee Rummy Customer Care's response
Dear Mr. Ramarao,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

Thank you for sharing your interest in playing on Junglee Rummy and that you find it interesting.

We understand that you acknowledge that you had created multiple accounts with different names and addresses, however, we'd like to inform that we take the fair play of Online Rummy on Junglee Rummy very seriously. In order to prevent any form of fraud or unfair play in our games and on our site, all user actions including deposits, identity verification, rummy games, and individual hands are monitored to ensure a safe, legal and fair environment for all our users.

As agreed by you above, you created multiple accounts with different names and addresses, which is against our terms of service "Fair Play Policy". For more details, you may also go through the below link:

https://www.jungleerummy.com/termsofservice

Basis our telephonic conversation with you all your duplicate accounts have been deactivated permanently, and for us to be able to provide you with all the facilities given to our verified players, please submit the relevant documents as requested over the phone and email for the verification of your identity.

We will definitely help you with your queries and resolve them in the best possible manner, once you submit the documents requested. We did try to get in touch with you in follow up of our earlier conversations, however, we could not connect with you. You are requested to send us your documents or connect with us suggest a convenient time to speak to you.

Once again, With our own robust monitoring & fraudulent activity prevention system, we indeed provide the most secure, fair & the safest environment to all our users who continue to utilize our services to play fair entertaining skill rummy games. This is the reason why we have seen the success we enjoy as our users continue to utilize our services since our launch many years ago.

For further queries, you may also contact us on +[protected] from Monday to Friday (10:30 AM to 7:00 PM)

Regards,

Junglee Rummy - India's most trusted Rummy Site.
+[protected]Mon-Fri 10:00 - 19:00)
[protected]@jungleerummy.com
Complaint comments 

Comments

Dear sir

We have playing Jungle Rummy game More of the Money is Loss in this Game We have Very absert

Pls Arrange to Closed the My June Rummy Account

Account User Name: UKUKR

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