Junglee Rummy — problem raise junglee rummy complaint status update [id: 2533378] followed with discontinuation/lock of my mail id

Dear sir,

After raise of complain id junglee rummy complaint status update [id: 2533378].

During conversation between junglee rummy executive and myself. They found some wrong word from me as i take this with consumer court and addiction of add on game.

Kindly take this issue seriously, as correct complain t junglee rummy is not taking seriously and they are blocking account by finding some weakness in the player.

Your intervention is recommended.
Was this information helpful?
No (0)
Yes (0)
Junglee Rummy customer support has been notified about the posted complaint.
Dec 13, 2019
Updated by Dhanendra Gadale
Any further course of action if junglee rummy is not taking the seriously. Then what is further course of action.
Verified Support
Dec 20, 2019
Junglee Rummy Customer Care's response
Dear Dhanendra,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

We understand your concern but please be informed that we take our users' safety very seriously, and the action of locking your account is ultimately in your own best interest.

Please note that as per our terms of service, which you agreed to while registering, it is every player's own responsibility to play rummy for entertainment, to the extent they comfortably can. This is why we offer the option of playing free games and free tournaments for all our players.

Please click on the below link for more details -

https://www.jungleerummy.com/termsofservice

Thank you for your time!

Regards

Junglee Rummy - India's most trusted Rummy Site.
[protected]Mon-Sat 10:00 - 19:00)
[protected]@jungleerummy.com
Dec 20, 2019
Updated by Dhanendra Gadale
It is very serious and surprise that junglee rummy team is violating the ethics that players are facing the problems due to pure and pure non capability or problem of the software, also players are lossing amount due to non competancy of software.

I have proven even though junglee rummy is not responding me properly.

Any further course of action where shall I get justice, also who players are facing such problems and lossing amount but they do not know they are facing the loss due to non capability of the junglee rummys competency of software.

I give challenge that I can prove that so many players are faced such problems.

Any other authority where shall I put my concern with proof.

As a social responsibility I should stop such unethical behaviour of junglee rummy so that players should be stay away from cheating due to non competancy of junglee rummy.
Dec 23, 2019
Updated by Dhanendra Gadale
No positive response from junglee rummy. Till date.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Junglee Rummy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1041
    Pending
    728
    Resolved
    220
    Junglee Rummy Phone
    +91 11 6648 1234
    Junglee Rummy Address
    PO Box 6502, New Delhi, Delhi, India - 110027
    View all Junglee Rummy contact information