Junglee Rummy — Receiving sms every single day

Hello,

My phone number is +91 [protected] and I have also written an email about requesting to stop receiving sms on my phone number but there is no response from the company. I want the sms to be stopped soon and this is forcing people to play something that they don’t wish to.
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Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2022
Junglee Rummy Customer Care's response
Dear User,

Greetings from Junglee Rummy!

This is in reference to your request to unsubscribe from our promotional SMS. Please be assured that we are here to assist you.

We have unsubscribed your number from our promotional SMS. Kindly wait for 72 working hours, and you will stop receiving promotional SMS from us.

However, you can stay tuned to our Daily Promotions.

If you change your mind and want to receive our SMS/emails, please follow the given steps:

For mobile app:
Log in → Tap on the avatar icon on the top-left → Go to ‘Preferences’ → Select both check boxes.

For desktop/browser:
Log in → Visit Account → My Profile → Email SMS Subscription → Select both check boxes → Save.

If you continue receiving SMS post 72 hours on your number. We request you to please fill out this form: Unsubscribe Form - ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ ) and wait for 72 working hours.

Note: Transactional messages cannot be unsubscribed.

If you need further help, feel free to contact us. We would be happy to help you.

Warm Regards,
Team Junglee Rummy
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