Junglee Rummy — Request for Bonus amount

nithu1991

from Chennai, Tamil Nadu

Feb 15, 2023

Address:

I am playing here from last 8+ years, have lost amount in lakhs, have deposited amount in crores. But then when I ask for some bonus amount to be credited to my account, I just get a response stating I am not eligible currently. Why is it only with Junglee Rummy when other platform provide Bonus cash? Even after being a customer who deposit in lakhs every month, why we are not being provided some bonus cash when requested for? It is so frustrating how customers are treated here.

Username : nithu1991

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Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Feb 16, 2023

Verified Support

Dear Nithish,

Thank you for reaching out to Junglee Rummy.

This is in reference to your concern related to your Junglee Rummy account.
We would like to inform you that we have forwarded your request to the concerned department and team will be contacting you with in 2 Hrs.

Rest assured we will be happy to assist you.

Thanks,
Team - Junglee Rummy

Junglee Rummy Customer Care

from Noida, Uttar Pradesh

Feb 16, 2023

Verified Support

Dear Nithish,

Greetings from Junglee Rummy!

This email is related to your Junglee Rummy account.

We tried to reach you, however unable to connect with you. We will be contacting you again tomorrow between 10AM-7PM. Please be available to answer the call so that we can assist you further.

Please feel free to reach out to us in case you need any additional information.

Thanks & Regards
Team Junglee Rummy