[Resolved] Junglee Rummy — resolve my problem | |||
It's some mistake delete my complaint. They are resolved my problem so delete that complaint and thank you for supporting. Some missandsteding between me and junglee rummy risk management team so Mr naveen help me listen my problem and short out the my problem so now my problem are resolved. Now I am happy so delete that's complaint on your site sir thank you for supporting me that's a nice website for the people. Was this information helpful? | |||
Feb 1, 2018 Complaint marked as Resolved This complaint are resolved by Mr naveen junglee rummy agent so kindly delete this post on your site sir and thank you for supporting me Junglee Rummy customer support has been notified about the posted complaint. Verified Support Jan 25, 2018 Junglee Rummy Customer Care's response Dear Jeet, Thank you for informing us that the complaint has been resolved. As informed in our earlier conversation with us, in Junglee Rummy, all verification measures are taken to ensure we give all our players a safe & fair environment to enjoy their favorite cash rummy games without worrying. Since you are actively playing with Junglee Rummy you must be aware of our robust risk management process which ensures that all customer accounts are verified for your account safety.We take the fair play of Online Rummy on JungleeRummy very seriously. In order to prevent any form of fraud or unfair play in our games or on our site - all user actions including - deposits/identity verification/rummy games / individual hands are monitored to ensure a safe, legal and fair environment for all our users by our risk management team. Hence, when you place a withdrawal request our team checks the deposits and games played by you and request documents for verification if required. As you have yourself mentioned that the complaint has been resolved by us, We request you to continue your support in keeping Junglee Rummy Fair for all our players and keep playing on Junglee Rummy. Since we provide a safe, secure and fair skill gaming platform, our users continue to utilize our services to play fair entertaining skill rummy games which is evident on this platform as our complaint resolution is at 95%. For any further assistance, please contact us directly on +[protected] from Monday to Friday 10:00 AM to 7:00 PM. We will be happy to assist you further and Customer Service Champions will assist you at all times. Thank you for your time and resolving the complaint. Regards, Team Junglee Rummy +[protected]Mon-Fri 10:00 - 19:00) [protected]@jungleerummy.com | |||
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View all Junglee Rummy contact information
Greetings from Junglee Rummy.
We are concerned with your comment, however, please understand that Rummy is a game of skill and losing/winning a game of rummy depends on your skills & strategies.
In case you feel you are losing money, we strongly advise you to take a break from gaming or switch to practice games/free tournaments where no cash is required. Also, please note that there is no co-relation between losing games and crediting funds to your bank account.
In case you have any other queries related to your account, we request you to send us an email to support@jungleerummy.com from your registered email-id with your queries along with your complaint reference number as "c1840873" for us to be able to resolve your queries.
Alternatively, you may contact us directly on +91-11-66481234 from Monday to Friday 10:00 AM to 7:00 PM.
We will be happy to assist you further.
Regards,
Team Junglee Rummy
+91-11-66481234 (Mon-Fri 10:00 - 19:00)
support@jungleerummy.com