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Hello Trikha,
Thank you for contacting Junglee Rummy.
We completely understand your concern and we are always here to help you.
It's unfortunate to know that you feel this way. Please note that the use of bots or automatic play is prohibited on our platform. You play against a real player. Transparency, Trust, and Responsibility are our core values. Hence, Fair play is what we always adhere to.
Wins and losses are purely based on the player's skills and we do not have any control over the game. The cards are distributed using certified, trustworthy Random Number Generator software, which ensures random card dealing and random seating arrangement to avoid any bias.
We request you to share the game Id and your user name, In case you are referring to any specific Game on our other available support channel so that we can remedy the situation at your earliest convenience.
Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.
Thanks & Regards
Team - Junglee Rummy
Thank you for contacting Junglee Rummy.
We completely understand your concern and we are always here to help you.
It's unfortunate to know that you feel this way. Please note that the use of bots or automatic play is prohibited on our platform. You play against a real player. Transparency, Trust, and Responsibility are our core values. Hence, Fair play is what we always adhere to.
Wins and losses are purely based on the player's skills and we do not have any control over the game. The cards are distributed using certified, trustworthy Random Number Generator software, which ensures random card dealing and random seating arrangement to avoid any bias.
We request you to share the game Id and your user name, In case you are referring to any specific Game on our other available support channel so that we can remedy the situation at your earliest convenience.
Also, If we would be successful in addressing all your concerns and you are satisfied with the same post this please help us by marking the complaints as Resolved.
Thanks & Regards
Team - Junglee Rummy
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View all Junglee Rummy contact information
Thank you for contacting Junglee Rummy.
We apologize for the inconvenience caused and in order to assist you further, we request you to write us via the Help Page from your registered email address.
We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.
Thanks & Regards
Team - Junglee Rummy