Hi I'm VIGNESH from Tamilnadu I am unable to withdraw the price amount from the junglee rummy wallet because of my profile name and my bank account name is different, I made a small mistake but there is no chance to correct it why? I have to change my profile name as VIGNESH M as per bank details but I couldn't make it on my own So please help me to change my profile name and let me to withdraw the price amount from the junglee rummy wallet as soon as possible Thank you.
+4 photos
Was this information helpful?
No (0)
Yes (1)
Junglee Rummy customer support has been notified about the posted complaint.
Sep 04, 2022
Updated by Vignesh601 Help me to change my profile name
Verified Support
Sep 05, 2022
Junglee Rummy Customer Care's response Dear User,
Greetings from Junglee Rummy!
This email is related to your Junglee Rummy account.
We tried to reach you again on your registered number, however unable to connect with you. We request you to provide your alternate number and convenient time between 10 am-7 pm so that our team can discuss this with you and resolve the concern at the earliest.
Please feel free to contact us if you need any additional information.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Greetings from Junglee rummy!
This email is related to your Junglee Rummy account.
We tried to reach you on your registered mobile number, however unable to connect with you.
Further, we will be contacting you again today between 10AM-7PM. Please be available to answer the call so that we can assist you further.
Thanks & Regards
Team Junglee Rummy