Junglee Rummy — tournament money | |
As you can see i have won 5000 rupees in one tournament but it is since 1 day still now i have received my money this is not at all fair before they said you will get money in 24 hrs but it is more than 24 hrs still money has not credited... Why this junglee rummy is doing in this way we should and why are you not providing the money to fast... I want my tournament prize within 24 hrs it should be done...
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Junglee Rummy customer support has been notified about the posted complaint. Verified Support Feb 15, 2020 Junglee Rummy Customer Care's response Dear Marla, Greetings from Junglee Rummy - India's most trusted Rummy Site. Please be noted that we take the fair play of Online Rummy on Junglee Rummy very seriously. In order to prevent any form of fraud or unfair play in our games and on our site, all user actions including deposits, identity verification, rummy games, and individual hands are monitored to ensure a safe, legal and fair environment for all our users. Rummy can be played by you with your circle of friends, but as a social game, not a team effort. Every single game must be a fair individual effort. Hence, as part of the Fair Play Policy and to prevent any form of fraud and in-game collision, all user actions are monitored and recorded as mentioned above. Any detection of a breach of our Fair Play Policy, such as, but not limited to, fraudulent deposits under a stolen identity or collusion in play, shall result in prompt and serious action by Junglee Rummy against the suspected user, as detailed in the section entitled Breach and Consequences below. Anti-Cheating and Anti-Collusion To know more, please click on the below link: https://www.jungleerummy.com/termsofservice Additionally, we have arranged the callback for you to provide the best possible resolution. Thank you for your time. Regards, Team Junglee Rummy [protected] (Mon-Fri 10:00 - 19:00) [protected]@jungleerummy.com | |
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