[Resolved] Junglee Rummy — Under verification

Raja Dcen

from Chennai, Tamil Nadu

Mar 16, 2017

Address: New Delhi, Delhi, 110027

Website: www.jungleerummy.com

Dear sir/madam

This is Raja from chennai I would like to bring the kind notice that I am the VIP player in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful...

Regards
rajazen
[protected]@gmail.com

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Mar 16, 2017

Complaint marked as Resolved

Withdrawal processed

Mar 15, 2017

Updated by Raja Dcen Dear editor

Each and everyone time I placed withdrawal request in junglee rummy they just hold my withdrawal and put my withdrawal under verification last time also I complaint in consumercomplaints.in after I complaint they released my withdrawal this is not a first time I faced the problem so many times kindly look into this and do the needful am the VIP player but they treat me very cheap

Regards
rajazen

Mar 15, 2017

Updated by Raja Dcen Hi guys this is Raja from chennai I would like to bring the kind notice that I am the VIP player in junglee rummy every time I placed withdrawal request on Junglee rummy they not process my withdrawal every time under verification my withdrawal after I followed many struggle then only I received the withdrawal amount hence you are requested to kindly look into this and do the needful.

Regards
rajazen

Verified Support

Mar 16, 2017

Junglee Rummy Customer Care's response Dear Rajazen,

Greetings from Junglee Rummy!

As informed on your earlier complaints your withdrawal goes under verification for the security of your account.

Last time your account went under verification in the month of February and now in March as this is a part of the periodic checks carried by our Risk Management team.

Hope you would appreciate our regular checks that make sure that we give you and all our customers a safe and fair environment to play cash rummy games.

As of now your account has been successfully verified and the withdrawals will be processed within 24-48 hours.

Thank you for your time!

Regards

Team Junglee Rummy
+[protected]
(Mon - Fri 10:00 AM to 7:00 PM)

Mar 16, 2017

Updated by Raja Dcen Dear team

As per the previous post I would like to bring the kind notice that my Under verification withdrawal all has been processed I would like to thanks for Mr dathu sir for the speedy action and also your are requested to kindly provide refer and win extra 10000 bonus on that time I don't know how to claim so kindly consider my request to motivate me hope I trust you can take the fruitful action.

Regards
rajazen

Verified Support

Mar 17, 2017

Junglee Rummy Customer Care's response Dear Rajazen,

Greetings from Junglee Rummy!

We are glad that you are satisfied by our response and all your queries are resolved.

Thank you for your time & patronage!

Regards

Team Junglee Rummy
+[protected]
(Mon - Fri 10:00 AM to 7:00 PM)

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Comments

Raja Dcen

from Chennai, Tamil Nadu

Mar 17, 2017

Today Mr. Dathu sir called me and assured that Monday sure will credit Rs.10000 extra bonus really i appreciate Mr. Dathu sir each and every time i faced problem Dathu sir only solved if i received the Amount sure i will screenshot that screen and publish all the social media especially consumercomplaints.in awaiting for the amount.

Regards
rajazen

howplay9

from Hampi, Karnataka

Jul 3, 2017

Jungleerummy.com

My jungleerummy.com username: howplay9,

I placed withdrawal request 27th-june-2017( 7 day it was pending), after 7 days i called to jungleerummy.com customer care then they put my withdrawal under verification and said that it will take 24 or 48 hours.

If i not receive my amount after 2 days, i will post number of bad comments on internet(youtube, social media, consumer websites and etc., )

Junglee Rummy Customer Care's response, Oct 4, 2017

Verified Support

Dear Srinivas,

Greetings from Junglee Rummy!

We checked and observed that your withdrawal went under verification which was also completed by our Risk Management team.

Your withdrawal was processed and we hope you have no issues now. In case of any, do get in touch with n [email protected] or contact us on +91-11-66481234 (Between 10 AM to 7 PM - Monday to Saturday)

Thank you for your time!

Regards

Team Junglee Rummy
+91-11-66481234
(Mon - Fri 10:00 AM to 7:00 PM)