Junglee Rummy — Unwanted SMS promotions and spamming
K
Karthic_cm
Oct 22, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
I don't have any active accounts with Jungle Rummy and I have never even visited their website. But I am constantly receiving promotional messages on my mobile phones. This is a violation of my privacy as there is no way that I agreed to receive these promotions. I want to stop these SMS with immediate effect and get all my numbers removed from their marketing database.
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Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2022
Junglee Rummy Customer Care's response Dear User,
Greetings from Junglee Rummy!
This is in reference to your request to Unsubscribe From our promotional SMS.
Please be assured that we are here to assist you. We request you to please fill out this Unsubscribe Form ( https://docs.google.com/forms/d/e/1FAIpQLSftP-Cw1isBnffSbl1J_eH4M2-49KGS-iZETjsl...⇄ ) and wait for 72 working hours. We assure you after the mentioned time; you will stop receiving promotional emails or SMS from us.
If you need further help, feel free to contact us. We would be happy to help you.
Thanks & Regards
Team Junglee Rummy
Oct 25, 2022
Updated by Karthic_cm Kindly update if there is any progress on my complaint.
Oct 27, 2022
Updated by Karthic_cm The solution provided by Junglee Rummy is a fake one. The spam message sender's name is not listed in their form. This clearly implies that no solution is going to be obtained by filling out this form. I am getting messaged more after registering the complaint and that too from different sender ids. Kindly see this on priority and provide a solution.
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