[Resolved]  Junglee Rummy — Withdrawal and locking account

Address:Junglee rummy PO Box 6502, New Delhi,110027
Website:m.jungleerummy.com

I have placed withdrawal of 10770 in junglee rummy they froze my withdrawal and locked my account without my concern, i m sending them emails and still they are not giving any proper contact details and information.
I want my money and account unlocked and secure. Or in case of there fraudulent behaviour this site should be banned for permanent because during deposite they sucks money but in case of withdrawal they talk about terms and condition what a cliche.
I m diamond level player and still facing this problem because of their false protocol.
I have sent my all documents to get verified now make sure to unlock my account and my transaction successful
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Mar 16, 2022
Complaint marked as Resolved 
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2022
Junglee Rummy Customer Care's response
Hello,

Thank you for contacting Junglee Rummy.

If your concern is related to Rummy circle then we request you to contact their support team and if it's related to Junglee Rummy then please write us via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
Complaint comments 

Comments

I have placed withdrawal of 11200 in junglee rummy app they are froze my withdrawal and locked my account without my concern, I am sending they email still they are not giving any proper contact details and information I want my money and account unlock and secure or incase of there fraudulent behaviour this site should be banner for permanently because during during deposite they sucks money but in case of withdrawal they talk about terms and condition what a cliche.
I m diamond level player and still facing this problem because of their false protocol.

I am working at government of Karnataka employee and Under Section 138 we may have to file the case and we may reach out to the nearest police station to file under section 420 as you are not responding to the call or email

This is rigister phone no. [protected]
Email id : [protected]@gmail.com

I am withdraw 3 day back but not response your team and always tell me 24 hour response you what is say very poor and dull apk I tell you all baned this apk not play this game give me my money fast

I'm withdrawal on 03/07/2022 shows after 24hours amount credit to bank amount.
But today they are automatically locked my account on jungle rummy app

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    PO Box 6502, New Delhi, Delhi, India - 110027
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