[Resolved]  Junglee Rummy — Withdrawal Declined

Website:Online Rummy

Hi..
My user-id of Junglee Rummy is ErroR1989.
When i placed a withdrawal request of 2700rs and 1421rs on junglee rummy it went under verification of Risk Management Team on 25 Feb 2022.

On the next day they mailed me and locked my account.
the mail is ...

Hello Pravin,

The following is a formal notice to you from our Risk Management team:

We would like to inform you that your Junglee Rummy account has been locked due to the suspicious activity performed by you on the platform as per our internal policies your account balance has been frozen.

Thank you.

Best regards,

Team Junglee Rummy

Yesterday they asked me to upload Pancard.
i Have uploaded it twice and now they are blaming me that I have done collaboration with other player.

kindly look in this issue and help me to get my money back.
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May 13, 2022
Complaint marked as Resolved 
Account unlocked but my withdrawal was declined. They deposited the amount in game money which later on I lost...Well played junglee rummy.
Junglee Rummy customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello,

Thank you for contacting Junglee Rummy.

Our support team has sent you an email on your registered email id. We request you to reply to the same email thread. Alternatively, you can also connect via the Help Page of our website or application.

We look forward to hearing from you at your earliest convenience so that we can resolve the issue at the earliest.

Thanks & Regards
Team - Junglee Rummy
ErroR1989's [Complaint's author] reply, Mar 2, 2022
Thanks for your cooperation. My issue is resolved

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