Junglee Rummy — withdrawal not credited and my money is deducted

skarad123

from Nagpur, Maharashtra

Website:

jungleerummy.com

My username is karads123...i made withdrawal of 2000 n 1000 four days ago..i have won games on there site genuinely..still they are saying they confiscting 3000 rs n will not credit my money because i am playing unfairly...this is total cheating...i have fairly won games of rs 250 n 500 pool games...i have lost much on this site..but now i have won some money they are just not crediting in name of terms and conditions...

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Junglee Rummy customer support has been notified about the posted complaint.

Verified Support

Dec 30, 2019

Junglee Rummy Customer Care's response Dear Santosh,

Greetings from Junglee Rummy - India's most trusted Rummy Site.

Please be noted that we take the fair play of Online Rummy on Junglee Rummy very seriously. To prevent any form of fraud or unfair play in our games and on our site, all user actions including deposits, identity verification, rummy games, and individual hands are monitored to ensure a safe, legal and fair environment for all our users.

Rummy can be played by you with your circle of friends, but as a social game, not a team effort. Every single game must be a fair individual effort. Hence, as part of the Fair Play Policy and to prevent any form of fraud and in-game collision, all user actions are monitored and recorded as mentioned above.

Please click on the below link for more information:

https://www.jungleerummy.com/termsofservice

For any further assistance, do reach out to us on[protected] from Monday to Saturday (10 AM to 7 PM).

Junglee Rummy - India's most trusted Rummy Site.
[protected]Mon-Sat 10:00 - 19:00)
[protected]@jungleerummy.com