[Resolved] Junglee Rummy — Withdrawal status

Prasanna Gunda

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500084
Website:	Jungleerummy.com

Hi team,
I bearing id (Pgunda457), withdrawn the amount 2000 last week. I got the acknowledgment that i have withdrawn the money to my phone number since then, however it didnt get credited into my account so far. Please provide the status and if you found any discrepancy please reach me out any time. Sort this issue as soon as possible or else reach me out if you figure any problem. Thanks in advance

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Jun 20, 2017

Complaint marked as Resolved

Junglee Rummy customer support has been notified about the posted complaint.

Jun 15, 2017

Updated by Prasanna Gunda i already drafted a mail to your team, didnt get acknowledgment

Verified Support

Jun 16, 2017

Junglee Rummy Customer Care's response Dear Prasanna,

Greetings from Junglee Rummy!

We understand your concern and would like to inform that we did respond to your email - requesting you to send your deposit proofs for account verification. This email was sent to you on 15th June.

You are requested to confirm the receipt of the email and respond to us with required documents so that we can complete the account verification.

For further queries, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

Thank you for your time and patronage.

Regards
Team Junglee Rummy
[protected]@jungleerummy.com
+[protected]Mon-Fri 10:00 AM to 7:00 PM)

Verified Support

Jun 19, 2017

Junglee Rummy Customer Care's response Dear Prasanna,

Greetings from Junglee Rummy!

We thank you for sending your documents and we are delighted to inform that your account has been successfully verified.

The withdrawal request has also been processed.

If we have been able to resolve your queries to your satisfaction, do mark this query resolved.

For further queries, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM)

Thank you for your time!

Regards
Team Junglee Rummy
[protected]@jungleerummy.com
+[protected]Mon-Fri 10:00 AM to 7:00 PM)