Jungleerummy.com — About lock my account

Website:Junglerummy.com

My name is vijay dandgavhal I am open account for jungleerummy web site then today 28/08/2021 I am add cash rs.17000 and then I am win money rs.30676 then I am withdraw money in my bank account but my account has been locked and my winning money and my add cash money is not receive and my account is lock so why tell me I am send my all document so why please help me and give me my money .
My mobile no and user id-[protected]
My email id - [protected]@gmail.com
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Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2021
Junglee Rummy Customer Care's response
Hello Vijay,

Thank you for contacting Junglee Rummy.

We understand that your concern is related to your Junglee Rummy account. As checked and found our team has already communicated regarding this on your registered email address.

Your Junglee Rummy account has been locked because of the suspicious activity performed by you on the platform and your account balance has been frozen. We have collected complete records of your suspicious activity and the report is ready to be submitted to the authorities for necessary action against you and recovery of the cost of damages incurred by the company due to your suspicious activity.

For further assistance, please feel free to write back to us via the same email thread or connect via Help Page. We'll be happy to assist you.

Thanks & Regards
Team - Junglee Rummy
Aug 30, 2021
Updated by Vijaydandaghavhal
But i am not play any fraud game please tell me fraud game details i am add cash money rs. 17000 and play game and win money and withdraw money in my bank account then u lock my account so why.
Verified Support
Aug 30, 2021
Junglee Rummy Customer Care's response
Hello Vijay,

Thank you for contacting Junglee Rummy again.

Transparency, Trust, and Responsibility are our core values. Hence, Fairplay is what we always adhere to. Be assured, there is no scope of any foul play on our platform. As requested earlier, please write back to us via the same email thread or connect via Help Page. We'll be happy to assist you.

Thanks & Regards
Team - Junglee Rummy
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