[Resolved] Jungleerummy.com — Junglee rummy lock account | |||||
Dear editor I play game in only mobile so jungleerummy only allotted seat they locked my ac reason some players intentionally losing money i don't know that person's if you have doubt check ip address and location i have lot of money in my junglee rummy account the same problem also faced the user amolbl that person logged complaint in bookcomplaints.com i just see that page junglee rummy now unlock that person account the same reason only you are locked my account but why you are not unlock my account if you need any documents i will submit please unlock my ac or else transfer my jungleerummy ac bal to my new ac dilipkumarv Regards Dilipesm Was this information helpful? | |||||
Complaint marked as Resolved
Junglee Rummy customer support has been notified about the posted complaint. Verified Support Dec 17, 2016 Junglee Rummy Customer Care's response Dear Dilip, Greetings from Junglee Rummy. We understand that you are already aware that we keep fairness on our website on top priority hence as you mentioned in your message above we did inform you about users who had intentionally lost cash games to you. In case we see that the terms & conditions of the website are not being followed we take appropriate actions to make our website safe and secure for all users. As observed you have already opened a new account and have been playing actively with that hence we would not be able to transfer the balance from your old account to your new account. Thank you for your time & patronage! Regards Team Junglee Rummy [protected]@jungleerummy.com +[protected]Mon-Fri 10:30 AM to 7:00 PM) Dec 18, 2016 Updated by dilipesm That player also face the same problem why you are not unlock that player account if you need any documents I will submit please give my money Verified Support Dec 21, 2016 Junglee Rummy Customer Care's response Dear Dilip, Greetings from Junglee Rummy. We'd like to inform that for security reasons and account safety we will not be able to share someone else account details with you. Thank you for your time & patronage! Regards Team Junglee Rummy [protected]@jungleerummy.com +[protected]Mon-Fri 10:30 AM to 7:00 PM) Verified Support Jan 27, 2017 Junglee Rummy Customer Care's response Dear Dilip, Greetings from Junglee Rummy. We understand that as spoken to our team over the phone all your queries are resolved and that you would shortly mark this complaint resolved. For further queries you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM ) or you can send us an email again at [protected]@jungleerummy.com. We will be happy to assist you at all times. Thank you for your time. Regards Team Junglee Rummy [protected]@jungleerummy.com +[protected]Mon-Fri 10:30 AM to 7:00 PM) | |||||
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+91-11-66481234 (Mon-Fri 10:30 AM to 7:00 PM