[Resolved]  JungleeRummy.com — Junglee rummy not process withdrawal

Address:New Delhi, Delhi, 110027
Website:Www.jungleerummy.com

On 2nd I placed withdrawal request till not process when ever I placed withdrawal request they under verification my withdrawal on 3rd they under verification my 2 withdrawal after sending mail they replied within 24hrs process my withdrawal but only one processed last month also faced the same problem kindly look into this and do the needful

Regards
manodcen
Was this information helpful?
No (0)
Yes (0)
Jan 5, 2017
Complaint marked as Resolved 
After posting the with in few minutes my withdrawal processed thanks a lot consumer complaints
Junglee Rummy customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Junglee Rummy Customer Care's response
Dear manodcen,

Greetings From Junglee Rummy.

We'd like to inform that your withdrawal requests go under verification for the security of your account and because we verify all the withdrawal requests to make our website Fair and Safe for all our players.

Please understand that this is in your best interest.

We understand that all your queries are resolved as your withdrawal request was processed by us.

Wishing you all the best on the tables!

Thank you for your time!

Regards

Team Junglee Rummy
+[protected]
(Mon - Fri 10:00 AM to 7:00 PM)
Complaint comments 

Comments

Jungleerummy.com

Every time 24/7: pending or under verification..

My jungleerummy.com username: howplay9,

I placed withdrawal request 27th-june-2017( 7 day it was pending), after 7 days i called to jungleerummy.com customer care then they put my withdrawal under verification and said that it will take 24 or 48 hours.

If i not receive my amount after 2 days, i will post number of bad comments on internet(youtube, social media, consumer websites and etc., )
Junglee Rummy Customer Care's response, Oct 4, 2017
Verified Support
Dear Srinivas,

Greetings from Junglee Rummy!

We checked and observed that your withdrawal went under verification which was also completed by our Risk Management team.

Your withdrawal was processed and we hope you have no issues now. In case of any, do get in touch with n support@jungleerummy.com or contact us on +91-11-66481234 (Between 10 AM to 7 PM - Monday to Saturday)

Thank you for your time!

Regards

Team Junglee Rummy
+91-11-66481234
(Mon - Fri 10:00 AM to 7:00 PM)

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Junglee Rummy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    1041
    Pending
    728
    Resolved
    220
    Junglee Rummy Phone
    +91 11 6648 1234
    Junglee Rummy Address
    PO Box 6502, New Delhi, Delhi, India - 110027
    View all Junglee Rummy contact information