[Resolved] Jungleerummy — fraud site | |||
Recently i was playing games and suddenly website services were stopped due to technical issue and they also acknowledged by saying "site is under maintenance try after sometime". Next day i opened account to see 20000 deducted without my concent. 1st game 10000 at 10:49pm game no sequence is more than 2nd game of rs 10000 On complaining with proof still there is no update from their end. Was this information helpful? | |||
Sep 1, 2018 Complaint marked as Resolved Support team contacted me over phone and resolved issue Junglee Rummy customer support has been notified about the posted complaint. Verified Support Aug 31, 2018 Junglee Rummy Customer Care's response Dear Parveen, Greetings from Junglee Rummy - India's leading & most trusted Rummy Site. We apologize for the inconvenience caused to you while playing, however, there was a technical glitch for a few moments which was immediately resolved by the team. Also, as informed to you over the email - the deductions you got were not due to the technical glitch on the website. We have still given you the relevant credits, and understand that all your queries have been resolved by the team. It's great to see you active on the tables every day and we wish you all the best on the tables! Do check our latest tournaments and leader-board promotions running every day, Please mark this resolved if we have been able to resolve your queries to your satisfaction. For further queries, you may also contact us on +[protected] between Monday to Friday (10:30 AM to 7:00 PM) Thank you for your time! Regards, Junglee Rummy - India's most trusted Rummy Site. +[protected]Mon-Fri 10:00 - 19:00) [protected]@jungleerummy.com | |||
1 Comment | |||
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My name is senthil kumar I want to change correction my name which was wrongly entered in last letter that's senthil kumak.i want to withdrawal some money.my id proof and jungles tummy account is different so it's denied.please assist me to change my name in jungle account.
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