[Resolved]  Just Dial — cancellation of ecs of 2360

Address:New Delhi, Delhi, 110092
Website:justdial.com

I am ajay singh stareted business with just dial on 30th september 2018 by giving cheque of 5900 and signed esc of 2360 which can be cancelled at anytime during contract as per sales representative of just dial (Niraj tomar-[protected]) as i suffered heavy losses due to that i am shutting my business. I called niraj tomar he told me that he has quit the job, then i called just dial customer care for cancellation of esc but they just spinning my mind and disconnecting calls. I have seen umpteen complaints regarding cancellation of ecs on official websites. Despite of many request no action has taken from your side. On 15th november 2018 i got a call from[protected] i forgot the name of caller, who assured me that ecs would be clancelled and you will get the notification within 72 hours, but got no such type of information regarding cancellation of ecs. It seems just dial is doing unfair business.

I have been debited by 5900 plus 2 esc (2360+2360). Business with just dial was a nightmare for me.
I want my ecs cancelled as soon as possible

Regards
Ajay singh
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Dec 23, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2018
JustDial.com Customer Care's response
Hi Ajay,

We regret the inconvenience it has caused you. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest.

For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team Justdial.
Complaint comments 

Comments

Not responsible answers .
she told call back arranged but not call back.
irresponsible people, total time waste.
JustDial.com Customer Care's response, Nov 22, 2018
Verified Support
Hi Durga,

We regret the inconvenience it has caused you. Please help us with your company name & registered contact number so we can check and try to set it right for you.

Write to us on feedback@justdial.com or call on our customer care number 8888888888

Regards,
Team JustDial

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