Just Dial — cheated by giving false information

, marketing executive of justdial cheated on me by persuading me to pay for a one month trial. But even after full payment of rs 2360on 18th april 2020, after 5 days on 23rd april 2020, rs 1770 has been deducted from my account by justdial. On calling sudip he said that it is a contract of 1 year. It is totally a cheating on us. He called me about 5 to 6 times in an hour for persuading me to go for paid ad. After the payment is done, he did not even receive the phone for after sales services. Even the commitments he made over phone are not met.in the feedback form we have already given a negative feedback on 20th april 2020 and asked for refund. But there is no review of this feedback by justdial. Sudip further told today that no service will be provided in this lockdown period.in this period there can only be frauds like sudip de cheating upon customers, no support from justdial customer service, only taking out money from account of customers is possible in this period? Immediately the ad must be stopped and the extra amount of rs 1770 deducted from my account must be refunded.