[Resolved] Just Dial — Complaint to stop the Just Dial services but still the service is continue and debited my money from credit card account | |||
Sir, I am having business with Just Dial for last 14 months. My Company name is Ora-Tech Solution and registered mobile number is [protected]. In the month of July 2016 I have sent one request for to discontiue the Just Dial services, I talked to the person by the name of Vaseem(Vaseem Mobile number-[protected]) Incharge of Aurangabad Just Dial. He told me that I would get one message for retaintion. I got messag (Just Dial Complain ID:1207642, Date & Time:[protected]:18 Just Dial Complain ID:1215699, Date & Time:[protected]:03 Just Dial Complaint ID:-1363390, Date & Time:[protected]:49) till date this request is still in pending queue and the ECS is continue and the money is debited from my credit card account every month. Yesterday I again spoke to vaseem and priyanka from ECS department and they both told me that it takes 3 months to stop the services; I do not know why the hell they take 3 months to stop the services and in between my money is debited from my account. Yesterday I sent the request again to stop the services and I got the message but I afraid that whether it takes again 3 months or it will continue? Kindly answer my query . Just Dial Complain ID:1207642, Date & Time:[protected]:18 Just Dial Complain ID:1215699, Date & Time:[protected]:03 Just Dial Complaint ID:-1363390, Date & Time:[protected]:49 Was this information helpful? | |||
Apr 26, 2017 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 JustDial.com Customer Care's response Hi, Your issue was attended. For any further query you can always contact our customer service team on [protected] Team JD | |||
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