[Resolved]  Just Dial — Complaint to stop the Just Dial services but still the service is continue and debited my money from credit card account

Address:Aurangabad, Maharashtra, 431005

Sir, I am having business with Just Dial for last 14 months. My Company name is Ora-Tech Solution and registered mobile number is [protected]. In the month of July 2016 I have sent one request for to discontiue the Just Dial services, I talked to the person by the name of Vaseem(Vaseem Mobile number-[protected]) Incharge of Aurangabad Just Dial. He told me that I would get one message for retaintion. I got messag (Just Dial Complain ID:1207642, Date & Time:[protected]:18
Just Dial Complain ID:1215699, Date & Time:[protected]:03
Just Dial Complaint ID:-1363390, Date & Time:[protected]:49) till date this request is still in pending queue and the ECS is continue and the money is debited from my credit card account every month. Yesterday I again spoke to vaseem and priyanka from ECS department and they both told me that it takes 3 months to stop the services; I do not know why the hell they take 3 months to stop the services and in between my money is debited from my account. Yesterday I sent the request again to stop the services and I got the message but I afraid that whether it takes again 3 months or it will continue? Kindly answer my query .
Just Dial Complain ID:1207642, Date & Time:[protected]:18
Just Dial Complain ID:1215699, Date & Time:[protected]:03
Just Dial Complaint ID:-1363390, Date & Time:[protected]:49
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Apr 26, 2017
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Oct 20, 2016
Updated by Shakeel5282
Sir, I am having business with Just Dial for last 14 months. My Company name is Ora-Tech Solution and registered mobile number is [protected]. In the month of July 2016 I have sent one request for to discontiue the Just Dial services, I talked to the person by the name of Vaseem(Vaseem Mobile number-[protected]) Incharge of Aurangabad Just Dial. He told me that I would get one message for retaintion. I got messag (Just Dial Complain ID:1207642, Date & Time:[protected]:18
Just Dial Complain ID:1215699, Date & Time:[protected]:03
Just Dial Complaint ID:-1363390, Date & Time:[protected]:49) till date this request is still in pending queue and the ECS is continue and the money is debited from my credit card account every month. Yesterday I again spoke to vaseem and priyanka from ECS department and they both told me that it takes 3 months to stop the services; I do not know why the hell they take 3 months to stop the services and in between my money is debited from my account. Yesterday I sent the request again to stop the services and I got the message but I afraid that whether it takes again 3 months or it will continue? Kindly answer my query .
Just Dial Complain ID:1207642, Date & Time:[protected]:18
Just Dial Complain ID:1215699, Date & Time:[protected]:03
Just Dial Complaint ID:-1363390, Date & Time:[protected]:49
Verified Support
Dec 05, 2017
JustDial.com Customer Care's response
Hi,

Your issue was attended.
For any further query you can always contact our customer service team on [protected]

Team JD
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