Just Dial — ECS Payment

I have an account with just dial for my business. For opening my business in just dial one of your sales peron contacted me and help me to activate my account in just dial. She offered me a monthly emi option as part of just dial services. All these activities takes place just before covid lock down (First week of march)

My ecs for emi instalment not yet registered with bank due to lock down and i also give instruction to the sales person to withdraw my ecs from registration due to business is down as part of current situation.

For the month of may 2020 i got an sms regarding my ecs got activated with just dial. I informed your executive about this activation which i already instructed her to withdraw my ecs before activation. At last she offered me to take another one time payment around rs 5000 to pay for one year at just dial for blocking or make stop payment of my ecs.

For last couple of days i got message from my bank that just dial payment got bounced from my bank due to fund insufficient. My banker also charges me for the cheque bounces.

I m not happy with your such a service that i already give instruction to not register my ecs during the initial stage. There after i take one time payment also to stop my ecs. But still my repayment got bounced. Now the concern executive is not picking my phone also.

Kindly do the needful to stop my ecs monthly repayment which i already paid for one time payment to just dial.

Business name. Usha hiring service

Your sales person name. Shilpa