[Resolved]  Just Dial Ltd — Delaying in stopping ECS by justdial

Address:110091
Website:Justdial.com

Dear sir/madem, I want to inform you that I taken a just dial package under that package, 1600 Rs. deducts by ECS transaction of 20th of every month. However, after using their service for 3 months, I was not satisfied and called their direct customer support no. [protected] and also sent an email to [protected]@justdial.com for stopping my ECS. The person from customer care told me that he has taken my request and forwarding it to further process. But he also said it will take 10-15 days to stop ECS. I called 10 days before(10th May) thinking it will take 1 or 2 days to stop ECS transaction from my account but they said it takes 10-15 days. Sir, I dont want to pay next ECS thats why I informed them 10 days before.

So, I request you to kindly forward my complaint to just dial's concerned team, so they stop my ECS as soon as possible.

Regards
Gulzar Husain
[protected]
delhifurniture.[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Jan 17, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
JustDial.com Customer Care's response
Hi Gulzar,

Your issue was attended.
For any further query you can always contact our customer service team on [protected]

Team JD
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4240
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information