Address: | Bangalore, Karnataka, 560095 | Website: | www.justdial.com/ |
I had called up just dial for an authorised service centre of volkswagen in bangalore. They recommended a provider perfect motors who came to my place, picked up the car, serviced it and charged me inr 38k, for justified repairs. Or so i assumed.
When they handed over the car, it turns out they are just a small local garage with a hand written bill. They aren't an authorised centre. These were local mechanics who didn't know the spelling of shock absorber or diesel for that matter and i have no idea if the spares that have gone into my car are authentic or fake! Because there are no bills.
This has also resulted in my service record now being void, drastically dropping the resale value of this car. For me to reinstate the service, i now have to get the vehicle re-serviced at an additional cost of inr 20k or whatever it amounts to with checks of all the parts that were replaced. I want a refund from just dial for the expenses borne by me or a payment for an authorised service because this is just unacceptable. I called their contact centre and nobody seemed to be bothered with the issue and just palmed me off! Was this information helpful? |
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