JustDial and Glass House — Abscoding with my money

Address:

Bangalore, Karnataka

On February 12th 2014, I contacted a company registered on Justdial as Glass Sain Steel And Manufactures Industries to get balcony safety grills installed. One representative of the company Mr.Aaftaab responded immediately and visited my apartment to take the measurements. After confirming the price quotation as Rs. 18000, he came back the next day on Feb 13th 2014 to collect Rs. 5000 advance. The grills were to be installed on February 15th 2014 and Mr. Aaftaab told me that his worker had started from the workshop with the material. After that I never heard from him again. All my calls to him went unanswered. After repeated attempts to call him on his mobiles and landline failed, I called justdial to intervene on 19th February and they placed me on a conference call with him on which aside from being rude, he promised me that he would return the money next day. I kept calling him on both the 20th and 21st and he kept making excuses for not being able to return the money. On 21st on another conference call with justdial both the justdial representative and Mr. Aaftaab were extremely callous about the issue. He flatly refused to give the money in person and said he would only return it through a bank cash deposit. I reluctantly gave him bank account number with ICICI bank. He claimed to have made a cash deposit in Chandra layout branch of the bank but failed to send me the scanned copy of the receipt. I never received the money in my account. After informing justdial of my intentions to file a complaint I have approached you for the same. I would also like to include Glass house, his company in the complaint. Details of his company are: Glass House #322, Opp BHEL Factory, Mysore Road, Bangalore-39 Mr. Aaftaab - [protected]