[Resolved] JustDial.com — alteration of previous listing | |||||
Hi, Despite the service just dial is providing, it is with regret that i have to write this letter. Our company nazareth metals had ceased manufacturing in 2011 and as a result we've been operating from a different address. We have begun production again and i've been after just dial to alter the details on the listing as the email id used earlier is defunct (Vsnl). I have no other way of altering these details myself and it's causing customers to refer to our older address or call up an older number, or use the older vsnl email. (All which are not in operation) I have called up 4 times speaking with different executives who've assured me that it will be done in 24 hours. One even had the nerve to tell me i wasn't a paying customer and he couldn't help me. (How can one even expect to gain customers with this attitude?) I request that the email id for nazareth metals (Ghatkhopar) be changed to [protected]@gmail.com so that i can alter the details as required. If necessary, i even asked if partnership deeds or a company pan would be required, all to no avail. Please tend to the matter urgently or i will be forced to take a legal route, as this wrong listing is causing me a loss of business. Regards Ian nazareth [protected] Was this information helpful? | |||||
Dec 13, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Nov 12, 2018 JustDial.com Customer Care's response Hi Ian, Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest. For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected] Regards, Team Justdial. | |||||
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