JustDial.com — Business listing package

I started my cloud kitchen to become “aatmanirbhar”. As a house wife, I had to ask my husband to invest in getting the cooking business open.
1. I contacted Jyoti at on 8th June ‘21.
2. She suggested me to buy a package for 2000/- + GST (min commitment 2 months). So I paid 4000/- + GST.
3. I instantly bought this as only one face comes when we hear Justdial “MR AMITABH BACCHAN”.
4. For initial 7 days it was working good. However, as unexpected After 1 week my account got deactivated.
5. Called customer care support to enquire but pathetic assistance.
6. Called Jyoti again & she said your ECS bounced (then started heated argument).
7. ECS for what when I pre paid for 2 months?? And she had her own policy which she wanted to chock me with.
8. I am feeling cheated as
(a) when asked to activate my subscription, Jyoti says pay 2000/- more (no justification for what)
(b) when asked to refund my 4000/- + GST, Jyoti said that can’t be done.
9. Help me Mr VSS Mani & Mr Amitabh Bacchan