[Resolved]  JustDial.com — car rental services o[censored]nique world, new alipore, kolkata - 700053

Address:13/1, Chanditala Branch Road, New alipore, Kolkata - 700053

On 23rd march 2019 i paid rs. 500/- to unique world for one tata sumo gold car, to be reported at my residence on sunday, the 25th march 2019, at 9.30 a. M., accordingly on the night of 23/03/2019 i got a sms from them for drivers' mobile no with car no.
But actually on the day of journey (24/03/2019) with my family, neither such car was reported to me nor my phone calls are attended by the unique world.
On making calls to the driver i came to know that the driver will not work for sunday and advised me to contact with the unique world.
In such circumstances i faced a very very ocquard situation and arranged for alternative small cars with huge amounts, for kolkata to ranaghat & back.
In the evening when unique world picks up my calls then question comes to refund of such rs. 500/- which they have promised to pay me on next day, and before that regarding the booking and services of car i faced various wrong excuses from them.
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May 3, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Mar 25, 2019
Updated by Manas Das
MOBILE NO O[censored]NIQUE WORLD IS : [protected] & [protected] AND PROF IS RAJA DAS

Verified Support
Mar 27, 2019
JustDial.com Customer Care's response
Hello Manas Das,

We regret the inconvenience it has caused you. Please write a line about it along with your contact number at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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