[Resolved]  JustDial.com — cheap tactics used by just dial for undue suspension of my business account - fraud company

Address:

Agra, Uttar Pradesh

I have enrolled myself with justdial membership plan for 2 year, name of firm – m/s rajesh ranjit & co. (Maruti estate, shahganj, agra - 282010), registered mobile no. [protected].

I was promised by your representative to be a 2 years contract and i enrolled myself by paying an amount of aprox 16k, after 2 months i received a call stating, there is a top up on my plan by which i can get top position in few keywords by paying around 9k, which is an add on plan – by which i can use the features of old package as well as new package.

After 1 year, my positioning package got lapsed, and also my old package got expired, which was promised for 2 years. On further reminders and calls i am not getting any responses.

No ticket id is raised, if you want to track your concern, and on every call customer representative is like, we have raised your concern you will receive call from relevant department - but no call is received.

Such fraud tactics used by justdial to gain revenue