JustDial.com — Cin no: l74140mh1993plc150054 cancellation of my ecs & refund of my ecs amount which is already paid during covid19 pandemic | |||
This is regarding my previous mails to just dail there is no revert regarding my request of cancellation of my ecs . Since last seven months during COVID19 PANDEMIC as there was no business at all everything was stopped in this situation also still my ecs payments were debited from my accounts . So I request you to refund my total ecs amount ₹8187×7 Total ₹57309/- for last seven months I had a word with Mr Sourabh he was arrogant please train your staff well how to talk with customers politely i also was asking for nodal officers number he refused to give me. I don't want to continue with just dail services any more I have not given any consent to continue please stop all my ecs payments i wouldn't be interested in future business also with jutdail as we are receiving lots of fake enquiries which are not relevant to my business. I have received text messages & emails from Justdial pvt Ltd which says Justdial is continuing my ecs transaction for my services which I don't want to continue. I have attached the screen shots of text messages & email. So I request you to discontinue my services & stop my ecs transactions & refund my above mentioned amount. Was this information helpful? | |||
JustDial.com customer support has been notified about the posted complaint. Verified Support Oct 19, 2020 JustDial.com Customer Care's response Hi, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |||
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