JustDial.com — Cin no: l74140mh1993plc150054 cancellation of my ecs & refund of my ecs amount which is already paid during covid19 pandemic

Address:Justdial Swargate pune

This is regarding my previous mails to just dail there is no revert regarding my request of cancellation of my ecs . Since last seven months during COVID19 PANDEMIC as there was no business at all everything was stopped in this situation also still my ecs payments were debited from my accounts . So I request you to refund my total ecs amount ₹8187×7 Total ₹57309/- for last seven months I had a word with Mr Sourabh he was arrogant please train your staff well how to talk with customers politely i also was asking for nodal officers number he refused to give me. I don't want to continue with just dail services any more I have not given any consent to continue please stop all my ecs payments i wouldn't be interested in future business also with jutdail as we are receiving lots of fake enquiries which are not relevant to my business. I have received text messages & emails from Justdial pvt Ltd which says Justdial is continuing my ecs transaction for my services which I don't want to continue. I have attached the screen shots of text messages & email.

So I request you to discontinue my services & stop my ecs transactions & refund my above mentioned amount.
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JustDial.com customer support has been notified about the posted complaint.
Oct 17, 2020
Updated by Dharmesh Dulera
This is regarding my previous mails to just dail there is no revert regarding my request of cancellation of my ecs . Since last seven months during COVID19 PANDEMIC as there was no business at all everything was stopped in this situation also still my ecs payments were debited from my accounts . So I request you to refund my total ecs amount ₹8187×7 Total ₹57309/- for last seven months I had a word with Mr Sourabh he was arrogant please train your staff well how to talk with customers politely i also was asking for nodal officers number he refused to give me. I don't want to continue with just dail services any more I have not given any consent to continue please stop all my ecs payments i wouldn't be interested in future business also with jutdail as we are receiving lots of fake enquiries which are not relevant to my business. I have received text messages & emails from Justdial pvt Ltd which says Justdial is continuing my ecs transaction for my services which I don't want to continue. I have attached the screen shots of text messages & email.

So I request you to discontinue my services & stop my ecs transactions & refund my above mentioned amount.

Verified Support
Oct 19, 2020
JustDial.com Customer Care's response
Hi,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
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