JustDial.com — complaint

Address:Anathapuri groups. opp. KSRTC bus stand, Chalakkuzhy lane, medical college P O, Thiruvananthapuram, Kerala, 695011

This is to file a complaint against just dial staffs mr. Deepu and chinchu mathew for providing fake promise.
I have registered my company ananthapuri child development centre, trivandrum at just dial. Intially on the 1st phase i paid rs. 17500/- for 5 years by assuring a fixed position range of 1 to 5 for 5 years on my desired keywords. Later on i understood that the promise is no kept on the position and chichu contacted me regarding the up gradation to 10 years with a fixed position on my desired specific key words. And on june 4th 2019 she took a payment of 25000 from me saying rest of the amount should be given on july 5th 2019. Mr. Deepu came and took the desired keywords from my office. Once after the 1st set of payment was done they gave 3 wrong keywords which i didn't ask for instead of 3 other important key words. So when ever i am asking chichu is saying that i should provide a blank cheque so that she can close the issue.
This is to inform you that your staffs are degrading your reputation with fake promises. Kindly resolve my present issues.
Hereby providing the mail id of chinchu mathew and phone no of mr. Deepu: chinchu. [protected]@justdial.com, deepu phone no: [protected]
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
JustDial.com Customer Care's response
Hi Hariprasad,

Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest.

For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team Justdial.
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