JustDial.com — Complaint regarding Justdial assistant and their services

Kavinz Makeovers

Mar 6, 2022

Address:

Jalandhar

Im paid member of Justdial
I have bought package for 3 month worth rs. 17, 969/-
My package activate on same day of payment but after 15 days still my profile is not completed by Justdial. That mean my rs. 3000/- was waste for 15 days.
And Justdial assistant (pintu kumar) tell me we provide free website from Justdial i call him several time he told me sir karwa deta hoon, ho jayega bt after 15 days he told me company not provide website in your package.
He provide fraudulently information and activate package now no response from him for profile completions and also for website.

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Mar 10, 2022

JustDial.com Customer Care's response "Hello Kavinaz,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial."