JustDial.com — Complaint regarding money back policy

Address:

Panskura, 721152

Dear Sir,
This is to inform you that I've posted an ad for electrical contractor (Ideal Electrical)in the Panskura area, Pin: 721152, Dist.: Midnapore (east). I wanted the ad for my company to be displayed in the search option for the area Midnapur, but when I made the ad search it was no where displayed in Midnapur area. I called the customer care of JD (Palash Malik & Mili Sant) but they replied that the ad was for Panskura area only. I tried to explain them about the problem & suggested that Panskura falls in Midnapore district.
They told to resolve the problem within a month. But till date there has been no response from the JD team. Neither they receive the call nor they are refunding me with the paid money for the ad.
This kind of poor service is not at all tolerable.
It is a kind of fraud service being provided by the JD representative.
I want my refund for the service that I expected from JD.
Regards,
Soumitra Maity
Mob.No.: [protected]