JustDial.com — Deducted money during lockdown

Address:New Delhi

Hi..
My business is registered in delhi by the name "akc security solutions".
I have purchased an annual package. During the lock down period of 3 months approx, business was closed due to govt guideline in all over india. But the just dial has deducted the money from my package continuously and when i requested them to refund the money into my annual account for the lock down period or extend my package validity, they denied to do so. I have mailed them 3 time but they didn't accept my thing.
This is a fraud company who is harassing their customers and charging money in unethical manner. I am very soon going to consumer court for this and i suggest you call the victims of this should go to consumer court and show them the power of a consumer.
Whole the internet is full of their complaints. I am sure if there will be few hundreds of their complaints every month, they have to bind up their business and they will be punished. I am doing this from my side and suggest you all to go to consumer court.

Thanks & regards
Atul
[protected]
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2020
JustDial.com Customer Care's response
Hello Mr. Atul,

We are sorry to hear that you have concern regarding the contract. We have forwarded your request to our concern specialist team and you would be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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