JustDial.com — Details o[censored]nregistered Company on Registered company of Justdial | |||
Dear Sir / Ma'am, This is to inform you about a company named Apex Enterprise located in Kondhwa Khurd, Pune. There 2 different companies with the same brand name that is Apex Enterprises - 'Paint Dealer Shop'(registered on Justdial) & second Apex Enterprise - Manufacturing of FRP Doors (Not on Justdial). The second company is my father's company which is into manufacturing of FRP doors and contact number of my father and photos of Visiting Card of our Company had been added on profile of 'Apex Enterprises - Paint Dealer Shop'. Due to my several complaints since 10th of December, 2020 on Justdial to know about the details of 'How was this added, Who added this and When were this added' & to remove these things, Justdial removed the contact number of my father & the photographs of visiting card without giving any details of how, who and when. This is really a serious issue as a complain have been filed on us that is on 'Apex Enterprise - Manufacturing of FRP Doors' by (complain filed by) 'Apex Enterprises - Paint Dealer Shop' claiming that we (Apex Enterprise- FRP Doors) added these photos without anyone's concern. Now we here knowing the truth that this wasn't been done by us are trying to know about how was this happened.. if it was by a technical issue of Justdial then there is not a problem but it is necessary to know about the details.. PLS NOTE- that the photos of the visiting card and contact number of my father ([protected]) have been removed from Justdial but still we want to know about how these were added.. For reference, SS of those pics and contact number have been added. Was this information helpful? | |||
|
JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 18, 2020 JustDial.com Customer Care's response Hi, We are sorry to hear that you have a concern in your listing. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
4242
Pending
1859
Resolved
2024
+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
View all JustDial.com contact information
Its been 16 days and yet we haven't received any mail of apology.
I had received a call from Data Department by a person named Mr. Dhananjay who helped me out with the complaint i had posted (JustDial.com Complaint Status Update [ID: 2775262]) and gave me a reason through telecommunication of why and how this had been done and had also assured me by saying that Justdial will reply you on mail with an apology and with proper justification.
Till now I haven't received anything and have been keep on calling to Mr. Dhananjay but he hasn't picked any of my calls nor called me back.
It's a request to Please take this seriously and reply at the earliest.