JustDial.com — Didn't get a single lead and deducted auto payments from my bank though services were stopped in June 2022

JustDial.com — Didn't get a single lead and deducted auto payments from my bank though services were stopped in June 2022

O optinsearch1 from Jaipur, Rajasthan Jul 4, 2022 Jul 12, 2022 This thread was updated on Jul 12, 2022

Hi, My issue is not resolved yet and I have called the sales representative (Naresh) many times, but he is not answering my phone calls now. I had taken lead service from Justdial in April 2022 for 750 leads/month. But I have not received a single lead from justdial. My business was registered with mob. no +91 [protected]. Also, they deducted auto payments from my bank though services were stopped in June 2022. Need full refund as service were not provided as promised. The total amount debited is: INR 9440 please help to resolve the issue at the earliest. Let me know if you need any other information. Regards, Vinod Was this information helpful? No (0) Yes (0)
JustDial.com customer support has been notified about the posted complaint. Verified Support Jul 05, 2022 JustDial.com Customer Care's response Hello Vinod, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. Jul 12, 2022 Updated by optinsearch1 The issue is not resolved yet and I didn't get any phone or email from Justdial. The sales representative is not picking up my phone calls. This is what I was not expecting from Justdial. Please can you help me out to resolve this issue. Thanks
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