JustDial.com — Domain issue

I have booked a domain from JD Omni 2 years back and now its expired so i contact to JD team but they are saying pay for JD website then we will renew your Domain though very starting I have paid for domain only and never asked for any other services from JD. But now they know that my business is running fine and domain expired so taking advantage to grab the money for the services which is not required also i have shared the bill stating I purchased domain only not website and they committed they i will get a free website but i denied that I don't want. Now they put my domain for sale without my permission. I sent mails, called them but no resolution done. My business is affected by this. I need real help to get my domain back I am ready to pay my domain fee but they are not even to bother to listen to me.

Such a fraud company which making fools to customers. if its not resolved here I will go to court.

Regards,
Prateek Singhal
[protected]
Company Name: Devonic Holidays
Domain : devonicholidays.com
Email: [protected]@gmail.com
City: Jaipur, Rajasthan-302006
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jun 24, 2022
JustDial.com Customer Care's response
Hello Prateek,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Jun 26, 2022
Updated by Prtk1515
I haven't received resolution yet.
Jun 29, 2022
Updated by Prtk1515
Since 5 days i haven't received any one from Just dial nor got any mail or message. This is shows how careless they are for their customers. I'm highly disappointed with and this I'm not gonna sit like fools i will take action weather i have to go to court or i will run social media campaign for this company. they shut my business who will bear cost?
Jul 02, 2022
Updated by Prtk1515
My concern still not resolved.
Jul 12, 2022
Updated by Prtk1515
After so many attempts no resolution done yet, why consumer complaint taking responsibility to resolve issues.
Jul 12, 2022
Updated by Prtk1515
Just dial sold my domain to someone without my information. going to lodge a complaint.
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