[Resolved] JustDial.com — ecs being deducted without the knowledge of account holder | |||
Concept of maths bought a package of ₹3540/- from just dial by bank cheque through abhishek kumar upadhyay which was for 1 month on 16th october 2017. Without the knowledge of account holder, ecs deduction was done from the account on 3rd november 2017 which is much before the completion of 1 month.in the name of buying a package for ₹3540, abhishek has forcefully without the knowledge of the owner of concept of maths, entered into the contract for 1 year. This kind of fraud act was done by abhishek. One question arises why did abhishek accepted cheque amount of ₹3540 if it was for 1 years which cost around 3540x12= 42480. If he has to acceept then has to ask for cheque of amount 42480 rupees. Under the term and condition"1) upon the execution of ecs/ccsi/nach/direct debit mandate justdial is authorised to deduct the instalment amount until justdial receives advance notice as specified in clause 4 of terms of service."... Who has the right to allow to execute ecs, it is the account holder but it was executed without the knowledge of account holder which was a totally a fraud. This justdial is just a fraud trying to blindly accept the terms and conditions to the customers. Due to this many innocent and novice customers are being bluffed. Was this information helpful? | |||
Dec 13, 2017 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 JustDial.com Customer Care's response Hello Mr. Shikander, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. Team JD. | |||
Add a Comment | |||
59%
Complaints
4241
Pending
1859
Resolved
2024
+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
View all JustDial.com contact information
Post your Comment