[Resolved] JustDial.com — ecs charges deactivation being delayed purposefully

dattaj

from Panaji, Goa

Address:	Pune, Maharashtra
Website:	justdial.com

I am the register user of just dial.com, and paying monthly 2300 rs ecs amount to them. But in month of oct-17 i had raised a request to stop my ecs and as agreed by the ecs support dept. My ecs should stop with in the 23-45 days of requisition date. But still for the month of dec-17 they are charging me the ecs. Whereas i am not supposed to pay the same. This were also confirmed on telephonic conversation.

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Jan 10, 2018

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2017

JustDial.com Customer Care's response Hello,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number at [protected]@justdial.com so we can revert back to you.

Team Justdial

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Comments

dattaj

from Panaji, Goa

I had already escalated this Issue, with Just Dial Team. But still no support received.

But still as you suggested, I will write my concern on provided mail ID. But requesting to you, til the time kindly hold my ECS. Due to your inferior support I had already paid 2 ECS even though requisition of ECS stoppage.

Regards,
Dattatray Jadhav
Mob : [protected]