JustDial.com — ecs closure - justdial

Address:

560077

We registered siddhi vinayaka ent & ortho polyclinic, bengaluru for just dial listing in feb 2018. At the time of registration the person from jd mr. Santosh told us that we can see for 3 months and cancel ecs whenever we want. We closed down our bussiness 3 months back and approached jd for ecs closure. But they are refusing saying that we cant close prior to 1 year. This is absolute fraud as their agents misguded us at the time of enrollment and now their support team is saying its mandatory to give 3 months notice after completing minimum period of 9 months - this clause itself is flawed and misguides the clients and cheats them into a contract of 1 year.
Please guide us as to how to deal with this and close ecs with immediate effect. Thank you