[Resolved] JustDial.com — ecs fraud | |||||
Dear sir, We had registered our business jade fashion boutique with justdial. After some point of time, we thought of stopping ecs subscription due to some commercial activities. And we had informed of this in the nov 17. And we were told that ecs would be stopped after notice period of 3 months. However, on 2nd april, four months after our intimation, ecs was debited. When we contacted justdial, they said without any concern, as bill was generated they could not stop ecs process and we should have reminded of them again about ecs. When i contacted americanexpress, for amex credit card was used for subscription, as bill was sent them, ecs was cleared automatically. Here comes the fraud of justdial. Evenafter bill generation, they could stop ecs presentation, however, they allowed to go for next stage. Even if it was an automated process as they claim, they had allowed to bill generation overlooking my request of stopping ecs made before 4 months. They dont agree it was there fault and they were not ready refund. I initially thought it was for me only. However, justdial has done same way for many customers. It means that they want to cheat business persons who are registering with them. Please do the needful to prevent justdial from doing this kind cheating in future Was this information helpful? | |||||
Sep 14, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Aug 13, 2018 JustDial.com Customer Care's response Dear John, We have forwarded your request to our concerned specialist department through another complaint portal and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial. | |||||
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