[Resolved]  JustDial.com — ecs mandate stopped by my bank as well as informed to justdial

Address:

Mumbai City, Maharashtra

My name is afzal vajewala i would like to inform the cheating going on by justdial.
In my case i clearly mention within 2 days of my signing the contract that i don't want to use just dail service for my business and stopped the initial amt chq and also spoke to the concerned person about not wants to continue the service and request them not to process the bank mandate and stop the chq also. The person confirm me for the same. After 2 months i came to know that my account has been debited for 2360/- i again call the customer care and i was shocked the lady was telling me that u have sign the contract now whether u use or not u have to pay the amt. I them request my bank to stop the ecs they had taken the request and confirm me that the ecs will not be debited. But still for safer side i withdraw the whole amt from my bank and the just dial ecs bounced because of no amt in account. Now today i was shocked that just dial has send 2 ecs amt of 1180/- to my account and its get clear. My question is they have my ecs mandate of 2360/- for which they had given to my bank but how they can send ecs for lesser amy.
It means they can do anything with customer and because it's a company an individual can't fight with them.
I request my money back and strict action against just dial.
Thanks
Afzal vajewala
Mob:- [protected]