JustDial.com — ecs payment fraud

Address:

Ernakulam, Kerala

I had registered with justdial in april 2015 for a trial period for my business. Their sales person collected a blank cheque subsequently. A deduction of rs.700 per month kept happening in my bank account without any notice from justdial after trial. I informed that i was not told about this at the time of registration and would like to stop this ecs service, to which they denied and said that it will continue for 1 year as per the contract i signed. They called me after a year & i strongly stated i wanted to terminate services which they never did.

After my business closed towards the end of 2017, i persistently requested justdial to terminate my account & all billing. I moved abroad immediately & was unable to check bank statements. Not only did they not cancel my account, they have continuously billed me rs700 every month for the past 4 years. (More than rs.35000 unnotified billing). I realised this only recently when i checked my bank statements after coming home. The bank refuses to terminate this arrangement as they cannot interfere.

This is the most ruthless form of hustling. I request you to be careful of these forms of ecs swindlers. Please sign petition if you think this matters.

Vibha