[Resolved] — ecs service contract fake promises of agent brijom shukla

Hello, i am paras chugh owner of paras communication from hari nagar new delhi 110064
My business is registered at your company justdial.
The matter is your agent brijom shukla mobile number is [protected] has cheated on me.
He tell me that the contract of 1year ecs can be cancel within the month if service not good for you. So i give a check to him of rs4720.
After 10days of service i have asked to him to stop my service, but he can not cancel the service. After 22 days me ecs get cut from my bank and again after 2days later another ecs gone cut of rs3540.
The brijom shukla give me his manager mobile number ask him the wrong cutting of ecs and close the contract.
I call him and ask my story. He tell me he will close the ecs service contract and return my full money from company.
Now only the ecs service is closed. But my money of 4720+3540+3540 = 11, 800rs not returned. I only use justdial service 10days, after that time i was busy in complaining, i am mentaly disturb from this lie. Please give my money back. I am waiting for reply. I have full proof of brijom shukla and prashant like recording of his fake promises chats etc.
And also suspend lier brijom shukla and his lier manager prashant [protected].
Thank you.
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Jul 2, 2018
Complaint marked as Resolved customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2018 Customer Care's response
Dear Paras,

We are sorry to hear that you have a concern in your contract. Have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected] or our customer care number [protected]

Team Justdial.
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