[Resolved]  JustDial.com — fake confirm doctor appointment

Dear sir, i booked an appointment for dr. B. B. Sahab, paediatric & child specialist in tata central hospital, jamadoba, dhanbad (Jharkhand) for 1030 hrs on 09/02/2019 for accute pain and continue crying my neonatal daughter who is only 20 days new born baby. I also got confirmed appointment vide appointment id-#drv3e7y3 through sms (Tm-jddoct dtd 08/02/19 at 1019 pm) and email (Just dial [protected]@justdial.com at 1019hrs on 08/02/19). Accordingly i reached the hospital on the same date and shocked to found that the said doctor is away on leave. I can't understand why the just dial team booked confirmed appointment. Despite i along with my wife and said patient natal daughter travelling in high risk and reached the hospital and found such # act. Is they have any authority to spoiled my precious time at this juncture when my child urgently need med treatment. This whole thing seems to be a big scam. Hence being a victim i requested to claim penality penalty against just dial team and take strict action please.
Regards
Rahul kumar
Mob-[protected]
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Mar 25, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
JustDial.com Customer Care's response
Hi Rahul,

Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance.

For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team Justdial.
Feb 15, 2019
Updated by rkpritha9
No any action taken received.
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I want to unregister my number from vir cyber zone.

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