JustDial.com — false commitment and unprofessional behaviour by just dial

Address:

New Delhi, Delhi, 110063

Hello sir,

I luv maggo proprietor fair deal associates, i am already using your paid services since couple of years and using some supreme packages and fixed position packages, in this march my one package of fixed position is going to expire, i have received a call from your tele marketing department her name is jyoti she told me for renewal of package and fixed a meeting with marketing executive prakshit som, he came to my office and suggest me some new keywords and gives me a quotation (I enclosed with this mail), after that i agree to purchase a new package and renewal of older one and simultaneously i run my another company for architecture and interiors work and i am also looking for new startup package with just dial and i also asked with prakshit to suggest me a package for interiors, but firstly i want to close the fair deal associates package deal, after the multiple time meeting with prakshit and his manager gagan with long duration of meetings in our important busy schedule, prakshit gives me a final price rs. 1, 18, 000/- including gst. And i handover the cheque to prakshit to finalise the deal for fair deal associates and simultaneously we are ready to take a new package from just dial for interiors and architecture. But after 5 days i receive a call from unknown person and she told me she is calling from just dial and she told me just dial is not agree to give you this package in this price. And i don’t know who is that lady because from last 2 years prakshit and jyoti is only call me for any assistance or any kind of communication but this time new person is call me and give this statement this is very unprofessionalism by just dial, i am not expecting this kind of behaviour from just dial executives and simultaneously how prakshit give me a false commitment and take a cheque from my office and after that they deny to give this package. This is very unprofessional and immature behaviour for small amount, we don’t expect from just dial this kind of things, after that we are discuss with our another channel partners about this behaviour and other people belongs from same industry and discuss with other just dial users they are totally shocked, how can do this by a big brand just dial this is very _ i have no words for just dial. But i have only one advice for you if you want to stand in market so be professional and don’t give any false commitment.

From:
Luv maggo (Proprietor)
Fair deal associates
Branch paschim vihar
Contact no:[protected], [protected]