JustDial.com — Forcefully deleted my negative rating for a business listed on JustDial

I had provided a negative rating to a business listed on JustDial because that business cheated me by taking full payment from me and did not complete the work. I faced a loss of Rs 20000/-

So, I submitted a negative rating for this business. After around 8 months, a lady from JustDial called me today and informed me to either speak to the owner of the business or else she will remove my negative rating from the website.

I asked her, how is it going to help me if I speak to the business owner, will he pay me my lost money back. She said there is no such thing, just I need to speak to the business owner and she will take him in conference. I refused informing why should I take out time from my schedule to speak to a business owner who cheated me. Why does the business owner deserve my time when I have lost my money and was cheated by his business.

She threatened that if I don't speak to him, she will forcefully remove my negative rating from JustDial. I refused to speak to the owner, she then forcefully removed my rating from JustDial. Before removing my rating, the business had a rating of 2.4 out of 5. After they have removed by rating, the business now shows as 4.4 out of 5. The name of the Business is Blossom Awnings, Viman Nagar, Pune.

The reason for this complaint is that JustDial as an organization are only following corrupt practices like this. They take extra money from these low rated businesses and remove their negative ratings given by genuine customers and this causes innocent future customers to get cheated, like how I was cheated.

Please take action against JustDial for running such a corrupt advertising business so that more and more innocent customers are protected from their false tactics.

This is a very serious concern because by allowing JustDial to function like this, many businesses listed under JustDial have the freedom to provide underrated customer service and whenever they receive negative ratings, they can just erase them by bribing JustDIal with more money.

Please help