[Resolved]  JustDial.com — fraud and misguidance

Address:New Delhi, Delhi

Hi team,

My friend biplove mandal opted for your services, his mobile no is [protected], your executive named harinder came to me and told me on his behalf you can give me your company cheque and unless and until you tell me i will not forward the cheque, the very next day i called him and told him not to forward the cheque but he said that he already forwarded the cheque, he told me to stop your cheque by calling your bank i did that too, next month the cheque hits and gets bounced. I called your customer service department from the no. [protected], she told me that ecs will not hit my bank from justdial but today when i called to confirm the status i come to know that i was fooled by the agent, ecs was still going to hit the bank next month. The executive was only interested in selling the plan for the sake of his targets. Several times i was promised that i will get the call from the senior but that never landed so far.

I spoke twice to customer service but i wasted my time. Don’t even know how to speak to customers, the agent hung up the call, mr. Pawan doesn’t know the concern, he pretended to be the sr. Manager and was trying to bluff me. Was not expected this from just dial.

I want the ecs to be stopped asap before i take any legal action against just dial and i will post the recordings to social media.

Humbly request you to please do the needful. Please revert asap.

Regards
Antony
[protected]
Was this information helpful?
No (0)
Yes (0)
Jun 30, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
May 29, 2018
JustDial.com Customer Care's response
Hi Antony & Biplov,

We have noted your concern & have forwarded your request to our specialist department. You will be contacted shortly by them.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4241
    Pending
    1859
    Resolved
    2024
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information