[Resolved]  JustDial.com — Fraud complaint

Address:Gautam Buddh Nagar, Uttar Pradesh, 110092
Website:www.justdial.com

This is waseem ahmad. My contact number is [protected]. I have a complaint against just dial.


From just dial i looked for people who can install camera with dvr on 7th of may 16 for my office located in laxmi nagar delhi 110092. From the just dial contacts i got the call from{ sai securities +[protected]
A 523, mayur vihar, delhi - 110091, achraya niketan market (Map)
Cctv installation services, cctv repair }
I choose them for the camera installation where in a hard disk was also required. Sai securities took rs 3500 from me and then provided me a hard disk which never worked. When i checked the serial number for the hard disk online it has already expired in jan 16.
When they visited me for the 1st time by 10th of may 2016 to install the camera, they asked for the money (Rs 3500) they said the cost is for hard disk which i gave them, they put in the hard disk in the dvr. It was late night by 9 pm when the installation was not complete, they committed they will come the very next day to complete the installation and will show me everything functional which never happened.
After taking rs 3500 they never returned back. I have called them including (S kumar - who was dealing with me from the 1st day — [protected] // [protected]) several times from different phone numbers. The moment they hear my voice they hang up the call.
I tried to visit the address which he has mentioned with just dial i found that's an incorrect address. There is no shop by the number a 523 in achraya niketan market.
This is the 2nd case with me which has made a distrust for just dial. Kindly help to either get my money back or to get me a correct hard drive with service.
Its been more than a month that i am suffering my time,. My work is getting delayed and its causing a huge distrust in me for just dial. Now i have completely understood that just dial is fraud. They just cheat people with the help of their service providers. They do not inquire before hiring any service provider whether they are legitimate or not. The service provider address is incorrect on the website. Without inquiring about anything they just allow their service providers to cheat people. Just to make money this is a wrong practice by them.

This is a harassment for me. I am being tortured mentally, emotionally and monetarily. Though i took the services from them using just dial i want just dial to help me fix my concern or get me the money back.
It has crossed the limit of my patience wherein my work is getting impact. From last 30 days i am without a security as the cctv is not set properly and there is no working hard drive to record the instances.
If god forbid anything happens just dial will be held responsible for the same.

The money which they took from me without providing any services is hard earned money. Moreover i called just dial several times hoping that they will help me wherein i invested more money with them along with time, where in they denied, they said they cannot help me.

I have emailed just dial several times where in they did not responded to any of my email.

Kindly help
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Jan 5, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2017
JustDial.com Customer Care's response
Hi Waseem,

Your issue was attended.
For any further query you can always contact our customer service team on [protected]

Team JD
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